Compulsory Registration of Customers for Telephone Services Decree 2010

(Applicable to customers that bought a TFL telephone service before 2nd July, 2010)

In compliance with the new Compulsory Registration of Customers for Telephone Services Decree 2010 (Decree No. 34 of 2010) all TFL customers are asked to re-register your service at any TFL Customer Care Centre.

Registration Deadline

All customers are asked to register their service before 30 July 2010 or face possible penalties. Registration Outlets Suva City 21-30 July Suva City FNPF Downtown Boulevard 8am-6pm 21-30 July Suva City FNPF Dolphine Plaza 8am-6pm 21-30 July Suva City RB Patel Supermarket, Waimanu Rd 8am-6pm Greater Suva-Nausori  21-30 July Nausori RB Patel Supermarket, Nausori 8am-6pm 21-30 July Nakasi RB Patel Supermarket, South Point 8am-6pm 21-30 July Makoi Hanson Supermaket, Makoi 8am-6pm 21-30 July Laucala Beach Est RB Patel Supermarket, Center Point 8am-6pm 21-30 July   Raiwai/Raiwaqa Connect Office, Raiwai 8am-6pm 21-30 July Lami TFL Lami Exchange 8am-4pm 21-30 July Tamavua TFL Tamavua Exchange 8am-4pm Tailevu 21-23 July Korovou Post Office 8am-4pm Navua/Pacific Harbour 21-23 July 26-Jul Navua Post Office 8am-4pm 21-23 July 26-Jul Deuba Post Office 8am-4pm Western Division 22-30 July Nadi Town RB Patel - Nadi Town 8am-6pm 22-30 July Nadi - Martintar RB Patel - Jet Set Point 8am-6pm 22-30 July Lautoka Connect Stall - Sugar Festival 22-30 July Lautoka RB Patel Supermarket, Lautoka 8am-6pm Northern Divison 22-24 July Savusavu Municpal Park 9am-6pm 21-Jul Dereketi Post Office 8am-4pm 21-Jul Seaqaqa Post Office 8am-4pm 22-23 July Wainikoro Post Office 8am-4pm Outer Islands 21-26 July Levuka Exchange 8am-4pm 21-Jul Gau Navukailagi Primary Sch 2pm - 5pm 22-24 July Kadavu Vunisea Post Office 8am-4pm Lau 22-Jul Moala Yasayasa Moala Sec Sch 8am - 4pm Vadra - Yasanaira 8am - 4pm Keteira - Uciwai Distrcit 8am - 4pm 23-Jul Matuku Ratu Mocevakaca Primary Sch 8am - 1pm Dealiverata Primary Sch 8am - 1pm Babasea Primary Sch 8am - 1pm Qalikarua District Sch 8am - 1pm 24-Jul Totoya Udu - Navesi Primary Sch 8am - 4pm Tovu - Totoya District Sch 8am - 4pm 25-Jul Kabara Naikeleyaga District Sch 7am - 10am Kabara District Sch 7am - 10am Udu - Vunigiagia Village Sch 7am - 10am 25-Jul Fulaga Fulaga District Sch 2pm - 5pm Ogea Matuatabu Primary Sch 3pm - 5pm 26-27 Jul l Vatoa Vatoa District Sch 8am - 4pm Ono-I-Lau Ono Levu District Sch 2pm - 5pm Doi Village 2pm - 5pm 28-Jul Namuka Namuka District Sch 8am - 10am Komo Komo Village Sch 2pm - 5pm 29-Jul Moce Moce District Sch 8am - 10am Oneata Oneata District Sch 2pm - 5pm 30-Jul Vanuavatu Vanuavatu District Sch 12pm - 5pm 31-Jul Nayau Nayau District Sch 8am - 11am Tuvuca Tuvuca Village Sch 2pm - 5pm 2-Aug Cicia Cicia District Sch 12noon - 5pm Mabula - Cicia High Sch 12noon - 5pm Natokalau Primary Sch 12noon - 5pm Tabutoga Village Sch 12noon - 5pm

TFL Services required to Register

Wire-line  Wire-less Residential Home Phones Residential Fax lines EasyTel Phones Business Landline Business Fax Lines Broadband Lines EasyTel Phones EasyTel Handi phones Handi Dual Mode phone Handi Smartphone numbers Satellite Phone

Customer Requirements

Residential Customers

Name and Date of Birth as it appears on the birth certificate and any aliases by which the customer is known; Postal Address and residential address; Permanent home address or address in Fiji  if visiting; Copy of valid passport, FNPF card or other photo identification; Parent or guardian's signature if the customer is below 18 years of age

For Incorporated (Companies) or Non– Incorporated Customers (Other Non-Residential Customers):

The registered  name of organisation and registered address; Certification of registration number; Confirmation of all organisations’ registered phone lines on your organisation’s letterhead with your organisation’s seal.

Penalties for Non-Compliance

TFL Customers that fail to comply with the Compulsory Registration Decree could face possible suspension of their service until registration has been complete. Under the Decree, TFL customers must inform TFL of changes in registration details and failure to do so shall be liable to conviction for 6 months imprisonment or face a maximum penalty of $10,000.00. A Customer who provides false or misleading information required under sections 3, 4, 5 and 6 of the Decree shall be guilty of an offence and shall be liable on conviction to a maximum fine of $10,000 or 1 year imprisonment or both.

Third-Party Registration

If you are registering for someone who is abroad, please bring a copy of their valid ID and a letter of authority from them that is witnessed by a Notary confirming that they have authorised you to register them on their behalf and that they will confirm the same upon arrival.

For More Information

Please call 112233 or Visit your nearest TFL Customer Care Centre